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Citibank Balance tranfer Complaint - Identity theft - CITIBank Diamond Card
Citibank Balance tranfer Complaint

Citibank Balance tranfer Complaint

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Identity theft - CITIBank Diamond Card


I requested a balance transfer request 03/13/2017,

First Error-- "my requested was to transfer fund to my checking account but they made it a check payment",

Second Error -- "Cancelling my Balance transfer request with out my permission and breaching the contract and Identify " ,

This Identity Theft by CITIBANK

Requesting you to please looking into this matter as I did not get any help from the Customer service agents or supervisor Jeff

Call dates 1st call to request Balance transfer was 03/12/2017 time 2.41 call lasted 7 minutes 1 sec 2nd call to to inquire if fund were transferred to my checking account was on 03/15/2017 (3 minutes 57 sec) 3rd call 03/16/2017 again asking for an update , I was told I was a check payment and I will get it next thursday 23rd march 2017 4th call 03/17/2017 Got an email of Notice of stopped payment to find out whats going on but very bad response from a manager Jeff and rather solving issue he is give Bonus points on my other CITIbank card , he does not have proper explanation and askin me to re-apply as this cancel now. ( Spoke to Supervisor Jeff at 2.32pm 03/17/2017.

EXTREMELY UN-HAPPY.

Will surely avoid using your cards in FUTURE, I will do business with your competitor.


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